Terms & Conditions
The signing of the booking form is your acceptance that you have read and understand all our terms and conditions set out below. Once you have returned the booking form with your deposit (£100/$150 per week booked) the signatory on that form will be responsible for the rental payment in total. We can only hold dates for 7 days without a deposit. The full amount must be paid 10 weeks prior to your departure. If the full balance is not received at this time we reserve the right to cancel your booking. In these circumstances your deposit will be forfeited.
Arrivals and Departures
The property will be available to you from 4.00pm on the day of your arrival. It must be vacated by 10.30am on the day of your departure, unless otherwise agreed with our Management Company.
Cancellations
In the unlikely event that circumstances beyond the owners control necessitate the cancellation of the rental agreement, the owner reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the guest.
If you did need to cancel you booking, this must be done in writing. Cancellations prior to ten weeks before departure would involve the loss of your booking deposit. Between ten weeks and four weeks you would forfeit 50%, between four weeks and two weeks 80%, under two weeks the total amount. Cancellations for reasons beyond your control should be covered by your travel insurance. Any recovery of your losses should be taken up with your travel insurance company.
Security Deposit Refundable Bond
We would also require a £175/$250 refundable security bond in case of breakage, loss or damage to the villa during your stay. This will be refunded within 28 days of the end of your stay subject to the conditions below being met:
- Take good care of the property and leave it in a clean and tidy condition
- To report any damage or loss immediately to our Management Company
- To make good minor breakages
- To permit the Owner's agent reasonable access to the property to carry out any maintenance that may be necessary
- Any stains to the Carpets, Bedding or Furniture must be cleaned and removed
Failure to comply could result in deduction of bond. We reserve the right to pursue the guest for any damage or loss in excess of this sum. The bond is due with your final balance.
Extra Equipment
All extra items, VCR, DVD, CD, Playstation 2, etc are left by the owners for your use in good faith. No responsibility can be taken by the owners if they are missing or not functioning.
Villa Occupancy
The group leader must be 21 years and above and certify that he or she is authorised to agree the booking terms and conditions on behalf of all persons whose names appear on the booking form. He or she must sign the agreement on behalf of themselves and the guests and must agree to all the terms and conditions of this booking form. Any unauthorised occupancy by people not listed will be subject to loss of bond and immediate termination of the rental agreement.
Liability
The owners do not accept any liability or responsibility for lost property, injuries, accidents or theft arising from your occupancy in the villa. The guest is responsible for taking out adequate insurance to cover all risks. This waiver also applies to any person visiting the property as guests of the guests. The owners do not accept any liability for injury, damage or loss caused, or for any claim made by a third party as a result of actions by the guest(s) and other persons occupying the property during the period of the let. Children should be supervised at all times.
Pool
The pool is cleaned and chemically balanced every week for your safety and comfort, however on rare occasions it may be necessary to apply extra chemical to the pool to maintain safe and correct chemical levels, should this occur during your stay it will be necessary for you to be out of the pool for a period of 12-24 hours for safety reasons.
Strikes - Adverse Weather Conditions - War - Civil and Military Disorder
All of the above constitute a 'force majeure' and as such, are not the responsibility of the villa owners, any additional expenditure borne by the guests and caused by such conditions will not be reimbursed, nor will any services lost thereby be recoverable.
Complaints
In the unlikely event that you should have a problem with our rental home or its facilities, please bring this to the attention of the Management Company immediately so they can investigate and attempt to resolve the issue as soon as possible.
No Smoking or Pets
The property is non-smoking. If any extra cleaning is needed on fabrics, carpets and furniture etc. to remove tobacco smoke if it is detected by the Management Company, the cost of cleaning these items will be deducted fro your security deposit.
Insurance
Please ensure that you have taken our adequate holiday insurance to cover any medical expense or holiday cancellations.